Terms & Conditions

Therapy Spaces UK (Macclesfield) is a trading name for Silk House Therapy Practice Ltd (registered in England &  Wales, company number 11400253) our registered office is Wood Street Mill, 45 Pickford Street, Macclesfield, Cheshire, SK11 6HB (“the practice” or “we”).  

This agreement is between Therapy Spaces UK (Macclesfield)  of the above address (“the practice”) and the therapist (“the therapist”). 

The practice:

• provides therapeutic spaces to hire, to enable the therapist to consult with a client/clients (“client” or “clients”) in comfortable and discrete surroundings enabling the therapist to provide therapy services (“services”).

Our services are available to the therapist on the following terms and conditions:

• the therapist must provide information of their accreditations to practice, keep these up-to-date and adhere to their professional code of ethics (the practice will require evidence of this to set up an account).

 

• the therapist must have all the necessary consents and approvals to provide services to their clients and there is no pending investigation or proceedings that might adversely affect their ability to provide services to clients (the practice may require additional evidence of this)

 

• the therapist must provide evidence of their insurance cover including public and professional liability and other other indemnity insurance that is reasonable in the circumstances and ensures that the practice is fully protected against any loss, damage or other liability that we incur by providing services to the therapist

 

• and provide assurance that this indemnity also extends to any tax or National Insurance contributions in respect of any payment that the therapist receives from a client

 

• assurance must be provided by the the therapist that they will not see any client at the practice without appropriate insurance cover in place

 

• the therapist agrees that they retain responsibility for ensuring that premiums are paid and all appropriate insurances are properly maintained.

 

• the agreement between the practice and the therapist is for a booked and paid for space for an allocated time

The Therapist agrees:

• not to tell clients that they hold qualifications experience or accreditations that they do not in fact have 

 

• to promptly disclose to the practice any complaints, disciplinary action or suspensions related to their work as a health care practitioner

 

• to use the space only during the hours that have been booked and paid

 

• to vacate the space promptly at the end of the allocated time booked for the session and leave the room and any other facilities used clean, orderly and secure at the end of their unit of time

 

• to ensure the no outdoor shoe policy in both the therapy rooms and hallway leading to the therapy rooms is adhered to.  Shoes that are not used outdoors and slippers may be used in the therapy rooms and hallway.

 

• to not use the space for any illegal or inappropriate purposes including (but not limited to) smoking, drug use, alcohol consumption, gambling, violent or treating behaviour, or any other purpose that is likely to reflect negative on the practice or any other therapists that use the premises

 

• to not use any electrical equipment which has not passed appropriate statutory tests.  To not light or allow candles, incense sticks or naked flames, nor permit any unpleasant odours in the space

 

• to acknowledge that use of any space for a specific period does not give them any tenancy or other rights to use the space or any part of the premises.  The therapist can not assign, sub-let, charge, share/part possession of the practice facilities on their assigned booking period to any third party

 

• to inform the practice promptly of any damage or repair required to the premises and pay for any damage to furnishings or equipment that occurs as a result of their use, or their client’s use, of the practice (this does not include every day wear and tear which the practice accepts as its responsibility)

• to only use the car parking facilities on the basis that they are specifically allocated to them for a specific session and cannot be used at any other time.

Referrals

• therapists who agree and meet the above terms and conditions may opt-in to receiving referrals from the practice.  The practice shall not be under any obligation to refer any specific number of clients neither shall the therapist be under any obligation to accept a client referred by the practice

 

• should the therapist opt-in to receiving client referrals from the practice they agree to not see meet or consult with the client anywhere other than at the practice

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Payment for Services 

• the therapist is asked to pay for the Services in advance.  Our current tariff is on the website.  These may change from time to time. 

 

• in case of cancellation(s) the therapist must inform the practice by email within 48 hours of the booking start time at which point we will credit your account.   Bookings cancelled with more than 48 hours notice will be refunded.  Cancellations with less than 24 hours notice will not be refunded

 

• if the practice needs to cancel: despite our best efforts there may be unforeseen circumstances  which require the practice to cancel a booking.  We will give the therapist as much notice as possible given the circumstances and notify them using the contact information provided by the therapist.  Should the practice cancel we will offer the therapist the choice of either a full refund or a reschedules booking.  The practice is not liable for any additional charges or incidentals as a result of cancellation.

Acceptance of these Terms and Conditions

Our terms and conditions form the basis of the legal agreement between us and nothing else varies these terms and conditions unless it has been agreed in writing by one of our directors.

By making a booking with us, you are acknowledging that you understand our terms and conditions and the fact that the use of any space will be subject to these terms and conditions, as well as the fact that we are not making any assurances as to the suitability of the Premises or their use by you.

Termination of Agreement

We reserve the right to terminate our agreement with you at our discretion by giving you 48 hours prior notice and refunding any advance payment for any services not yet used.

By booking, paying and using the practice you are agreeing to these terms and conditions.